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DJI Air 2S Care Refresh HK (1 Year)
View All / DJI Air 2S Care Refresh HK (1 Year)

DJI Air 2S Care Refresh HK (1 Year)

OTG OnTheGo Limited offering you DJI AIR 2S Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.


Free Delivery for Purchase HK$500 or above on order

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*OTG Care will be available from Mondays to Fridays 11:00 -16:30 only, supply will be suspended on weekends and public holidays.
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OTG OnTheGo Limited offering you DJI AIR 2S Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.
Once DJI AIR 2S Care Refresh is bound to your drone, two replacement units will be provided in one year for accidents, such as water damage or collision, letting you fly with peace of mind.
*DJI AIR2 S Care Refresh service provides you with two replacement units within one year. There will be a charge of HKD$999 for the first replacement, and HKD$1,199 for the second one. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

Before your purchase, please:

Ensure your DJI AIR 2S is supplied by OTG
Read the terms and conditions. By purchasing the Care Refresh, you acknowledge that you have read, understood, and agreed to the terms.
Make sure your DJI AIR 2S meets one of the following criteria:
Brand new and un-activated product (valid for the product that supplied by OTG only)
DJI AIR 2S that activated within the last 48 hours and without any damage (valid for the product that supplied by OTG only)
==========================================================================

Please read the terms and conditions, by purchasing DJI AIR 2S care Refresh, you acknowledge that you have read, understood, and agreed to these terms:

Please bind DJI AIR 2S Care Refresh to the drone within 48 hours once your DJI AIR 2S is activated, otherwise you will not be able to enjoy the service of DJI AIR 2S Care Refresh. Any loss or charges caused is not under the liability of OTG, return or refund will not be allowed.
It takes time to deliver your order after payment is confirmed, please make sure there is sufficient time to bind the DJI AIR 2S Care Refresh.
* When applying DJI AIR 2S Care Refresh service, the aircraft (full body), gimbal, camera, propellers, and battery (1 pc) must be provided
* Replacement available time will be depending on shipment schedule
* To make sure that your aircraft can enjoy the flyaway replacement service (if applicable), please enter [Profile] – [Device Management] in the app to bind your DJI account with the aircraft in advance, and also to bind the remote controller. The flyaway replacement service cannot be used if the flyaway aircraft was not bound with the account and remote controller, or if the account or remote controller was unbounded before the flyaway occurred.
*OTG Care will be available from Mondays to Fridays 11:00 -16:30 only, supply will be suspended on weekends and public holidays.
You may buy the care from our authorized resellers out of the above time slot
*If you would like us to send you the activation code by email, please select ‘self-pick-up’ when you place an order.

=================================================

OTG OnTheGo Limited offering you DJI AIR 2S Care Refresh – a comprehensive and reliable service plan that allowing you to enjoy your DJI product with greater peace of mind wherever you go.
Once DJI AIR 2S Care Refresh is bound to your drone, two replacement units will be provided in one year for accidents, such as water damage or collision, letting you fly with peace of mind.
Please read the terms and conditions, by purchasing DJI AIR 2S Care Refresh, you acknowledge that you have read, understood, and agreed to these terms.

If your DJI AIR 2S meets one of the following criteria, you may scan the QR Code provided below and activate DJI AIR 2S Care Refresh service:

Brand new and un-activated product (valid for the product that supplied by OTG only)
DJI AIR 2S that activated within the last 48 hours and without any damage (valid for the product that supplied by OTG only)
*DJI AIR 2S Care Refresh service provides you with two replacement units within one year. There will be a charge of HKD$999 for the first replacement, and HKD$1,199 for the second one. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.

※ When applying DJI AIR 2S Care Refresh service, the aircraft (full body), gimbal, camera, propellers, and battery (1 pc) must be provided

※ Replacement available time will be depending on shipment schedule and provide by OTG

=================================================================================================

Please read the below terms and conditions of DJI AIR 2S Care Refresh service, by purchasing DJI AIR 2S Care Refresh, you acknowledge that you have read, understood, and agreed to these terms:

※ To make sure that your aircraft can enjoy the flyaway replacement service (if applicable), please enter [Profile] – [Device Management] in the app to bind your DJI account with the aircraft in advance, and also to bind the remote controller. The flyaway replacement service cannot be used if the flyaway aircraft was not bound with the account and remote controller, or if the account or remote controller was unbounded before the flyaway occurred.

※ Valid for DJI AIR 2S that purchased from authorized resellers of OTG only, and the drone has no damage before activation

※ The DJI AIR 2S Care Refresh is available for sale at OTG or authorized resellers of OTG, it must be bound to DJI AIR 2S that supplied by OTG, and valid in Hong Kong only.

※ When applying DJI AIR 2S Care Refresh service, the aircraft, gimbal, camera, propellers, and battery must be provided

※ The replacement service will not be provided if this DJI AIR 2S Care Refresh is used to DJI AIR 2S that NOT supplied by OTG, it is the customer’s liability to bear any loss or charges caused.

※ Please bind DJI AIR 2S Care Refresh to the drone within 48 hours once your DJI AIR 2S is activated, otherwise you will not be able to enjoy the service of DJI AIR 2S Care Refresh. Any loss or charges caused is not under the liability of OTG, return or refund will not be allowed.

※ If there is any question regarding login, version, or serial number of the product, please feel free to contact our service team. Kindly provide us with the serial number and proof of purchase of your DJI AIR 2S when you contact us.

※DJI AIR 2S Care Refresh includes two replacements. If you claim for replacement of your product twice, OTG shall be considered to have fully executed the DJI AIR 2S Care Refresh service. The DJI AIR 2S Care Refresh service will then be terminated.

※ Replacement available time will be depending on shipment schedule and provide by OTG

※ It takes time to deliver your order after payment is confirmed, please make sure there is sufficient time to bind the DJI AIR 2S Care Refresh.

DJI AIR 2S Care Refresh does not cover the following:

1.) The date when you apply for the replacement is not within the period of validity of your replacement service.

2) The replacement times have been used up.

3) The part is not covered by the replacement service.

4)DJI AIR 2S that not supplied by OTG or damage caused by using your DJI product together with a non-DJI product or third-party accessory/software that is not authorized by DJI.

5) Some or all of the parts that are covered by the replacement service are lost.

6) Some or all of the parts that are covered by the replacement service have been stolen, looted, or discarded.

7) Damage caused by flights in unsuitable conditions.

8) The product is damaged deliberately.

9) The product is damaged directly or indirectly by natural disaster, war, military action, riot, coup, treason, terrorist activities, etc.

10) Technical enhancements or performance improvements for your product provided at an extra fee.

11) Damage caused by modifications.

※ Should you have any questions, please contact OTG OnTheGo Limited, the exclusive distributor of DJI in Hong Kong, via tel: +852 3700-5700.

If you would like to bind the DJI AIR 2S Care Refresh service, please visit http://support.dji.com/care/active

—————————————————————-

Replacement fee (DJI Air 2S 1-year Plan): An additional replacement fee needs to be paid when using the replacement service. The replacement fee depends on the type of accident and the number of accidents which have previously taken place. DJI products specified in these clauses have a total of 3 times of replacements available.

No, of Replacements 1st Accident 2nd Accident
Damage (Mix. 2 times) : HKD 999 HKD 1,199
Flyaway (1 time) :
HKD 3,999 N/A

—————————————————————-

Specification
Place of Manufacture China
Digital Imaging Product Type Aerial Drone
Dimension (Wx H xD mm) 100x100x100
Warranty Covering Region Hong Kong
Warranty Inforamtion 1-year warranty: labour + parts

Delivery Options

  • S.F. Express - EF Locker Pickup
  • S.F. - Business Station
  • S.F. Express - Store Pickup
  • S.F. Express - Office / Home Delivery
  • Self Pick-up at Showroom
  • N/A*

Payment Options

  • Visa / Master Credit Card
  • FPS QR CODE (Applicable to TAP&GO)
  • UnionPay
  • Alipay (HK)
  • PayMe
  • Google Pay
  • Apple Pay
  • PayPal & Credit Card
  • Bank Transfer/ATM
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